Privacy Policy
At Closoo , we are committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Platform, based in Hong Kong. Please read this policy carefully to understand our views and practices regarding your personal data.
1. Information We Collect
We collect several types of information from and about users of our Platform, including:
1.1 Personal Information: When you register on our Platform, we may collect personal details such as your name, email address, phone number, billing information, and other identifying information.
1.2 Profile Information: As part of using the Platform, you may provide additional information such as your work history, skills, certifications, and other details relevant to your professional profile.
1.3 Usage Data: We collect information about your interaction with the Platform, such as the pages you visit, the features you use, and the actions you take. This may include your IP address, browser type, and device information.
1.4 Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our Platform, including remembering your preferences and analyzing site traffic.
2. How We Use Your Information
We use the information we collect for various purposes, including:
2.1 To Provide and Improve Our Services: We use your information to operate, maintain, and enhance the Platform, ensuring it meets your needs.
2.2 To Personalize Your Experience: We may use your information to personalize the content and features you see based on your profile and interactions with the Platform.
2.3 To Communicate with You: We use your contact information to send you updates, promotional materials, and other communications related to the Platform. You can opt out of marketing communications at any time.
2.4 To Process Transactions: If payments are involved, we use your billing information to process transactions through our parent company, [Your Company Name], based in Hong Kong.
2.5 To Ensure Security: We use your information to detect, prevent, and address fraudulent activities, security breaches, and other issues that could harm our Platform or users.
2.6 To Facilitate Profile Unlocking and Job Applications: Your profile information, including contact details, resume, and LinkedIn URL, will be made available to companies on the Platform when they pay to unlock your profile or when you apply for a job posted by them. This information is only accessible to those companies that have paid for this service or received your application.
3. How We Share Your Information
We do not sell your personal information to third parties outside of the Platform. However, we may share your information in the following circumstances:
3.1 With Companies on the Platform: When companies pay to unlock your profile or when you apply for a job they have posted, they will gain access to the personal and professional information you have provided, such as your name, resume, contact details, and LinkedIn profile.
3.2 With Your Consent: We may share your information when you provide explicit consent.
3.3 With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and customer support. These providers are bound by confidentiality agreements and may not use your data for other purposes.
3.4 For Legal Reasons: We may disclose your information if required by law or in response to valid legal requests by public authorities, such as a court or government agency.
3.5 In Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
4. Data Security
We take reasonable measures to protect your information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Data Retention
We will retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your information is no longer needed, we will securely delete or anonymize it.
6. Your Rights and Choices
You have several rights regarding your personal information, including:
6.1 Access and Correction: You can access and update your personal information directly through your account settings. If you need assistance, please contact us.
6.2 Data Deletion: You may request the deletion of your account and personal information. We will comply with your request as required by law.
6.3 Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in those communications or by contacting us directly.
7. Cookies and Tracking Technologies
You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of the Platform.
8. International Data Transfers
As our parent company, [Your Company Name], is based in Hong Kong, your information may be transferred to and processed in Hong Kong or other locations outside your country of residence. We ensure that your data is protected in accordance with this Privacy Policy regardless of where it is processed.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by updating the “Last Updated” date at the top of this policy and, if necessary, provide additional notifications.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [Your Contact Information, e.g., info@closoo.com